November 2008
2 posts
How not to run a Customer service
Called up the Wilson Parking people to reinstate my car’s access to the carpark. After being put on hold for 10 mins, me: ”Hi, I will like to reinstate access to the Coronation Shopping Plaza carpark. I had a replacement car earlier and I just got my car back from the workshop.”
Agent: ”Did you send a letter? You can either do it by email or fax.”me:...
howtomakeadifference.net
http://howtomakeadifference.net Inspiring stories on people making a difference to lives Posted by email from Mrkaif’s log (posterous) | Comment »